The Bradford Exchange

For those of you that don't know, I work for a company with the name Bradford.
All year long we get calls for The Bradford Exchange, of which we are not.
This time of year is truly nasty in both the volume of the calls but in the crankiness of the caller.
Many southern elderly buy the items that The Bradford Exchange sells and often it is either lost in the mail, broken or the accounting department of The Bradford Exchange had not applied payment or has invoiced more than once for the items. The truly sneaky thing about The Bradford Exchange is that they have a post office box in the town in which my company have their corporate offices. The physical location of The Bradford Exchange is in a neighboring town. The Bradford Exchange does not provide a phone number for their customers to call, only a post office box in our town in which to remit payment. So, it is no wonder that when someone calls information and gives the name Bradford and our town that we get the calls. Some of these people are soooooo rude and nasty. They get even more so when we proceed to tell them that we are not The Bradford Exchange. This is one of the things that I will not miss when we move our offices out to Bensenville. Hopefully, The Exchange will not know where we have gone and will not set up a post office box in our town again.